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Christopher
is one of the few individuals in the Information Technology arena
today whose career began as a computer operator and has grown to
include hardware configuration, networking systems, programming,
systems analysis, database design, and systems management.
His
career began in 1980 as a computer operations specialist with the
Strategic Air Command operating four large Honeywell mainframes.
His duties there included the support of the National Command
Authorities online database and the SAC ARPANET, which maintained
the strategic missile and bomber information for the military’s
TRIAD defense system. He quickly learned his operations duties, and began taking on
additional responsibilities assisting the in-house field engineers
in hardware troubleshooting and resolution, and systems
analysts/programmers with software debugging.
His abilities were quickly recognized by his supervisors and
peers, and by his second year was given the responsibility as
systems supervisor; a position normally maintained by individuals
three ranks above him.
After
Chris’ hitch in the Air Force, he went to work for the Technical
arm of the Direct Marketing Group (the largest Direct Marketing
Agency in the world). It was there that he began to appreciate the technologies
used in direct marketing.
In-house
systems were generally used for list processing and bulk mailing in
batch mode; processing over one million direct mailings per day.
After only one year, Christopher was invited to be involved in the
development of a new concept, today called Customer Relationship
Marketing. These
concepts were radical at the time, but are now considered de facto
standards in the industry.
In
1986, Christopher became an independent consultant and began work
developing systems initially for catalog management and direct mail.
His experiences since then have included systems development
in the healthcare, financial, telemarketing, manufacturing,
distribution, inventory control, and retail sectors.
He joined DOX in 1987.
Christopher
is currently Technical Director for DOX, Inc.
His most recent endeavors have been, directing the design,
development and integration of LINUX/WINDOWS network operating
environments, Database Management Systems, E-Mail, Data Warehousing,
and web-enabled applications for DOX clients.
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